Preserved Special Occasion Bouquets and Wedding Bouquets Exclusively Designed by Floral Designer Beth Friesen at Pioneer Heritage Shoppe Pioneer Heritage Shoppe offers unique heritage gifts like German from Russian Heritage Collection Cookbooks, pottery shave mugs and organic shaving essentials, custom designed nature decorating with herb wreaths and swags and floral arrangements exclusively by floral designer Beth Friesen. Our unique gift Shoppe also offers heritage yarn collections with Skacel yarns and Addi turbo knitting needles and crochet hooks!


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Shipping & Delivery Policies
Pioneer Heritage Shoppe is a small family owed business devoted to
offering quality custom handmade to order and one of a kind gifts.
As such we can only offer a limited return policy, so please read our policy so you know what you are agreeing to when you place your online, mail or telephone order. All orders placed by any method are agreeing to our terms.

For DHL or UPS service you MUST provide us with a physical delivery address not a PO Box.
 For P.O. Box and APO deliveries you will need to select 2-3 Day Express Service.
Thank you

Shipping Policies: Shipments must be to a physical address.  Any order submitted with a PO Box for delivery will be charged additional fees for express service. Military, APO and PO Box delivery addresses will need to select 2-3 Day express shipping.

Shipping:
We take packaging your gifts very seriously here at Pioneer Heritage Shoppe. All orders are carefully packaged for careful safe shipping to ensure your product arrives in the same condition as it left our Shoppe. For combined shipping discounts see below.

Shipping Day
is generally Tuesday - Our products are shipped out using DHL or UPS although some packages may ship USPS at our discretion. All products are shipped out standard shipping once a week. If you need your product shipped out sooner you will need to pay the extra shipping fees for express shipment. Make your selection by using the drop down menu next to each buy button. These prices will be added to your order and will be reflected on your final receipt. For a quote you may contact us via email and we can send you a price quote for your address. You must include your complete address to receive an express shipping quote. Please be aware even if you pay for express shipping if a product is out of stock or is a made to order item shipping will not take place until the product is ready for shipping. Please keep in mind express fees can be costly. If you do not request a quote we will ship per your request regardless of the cost.

Shipping & Fees: Most all our product prices include standard shipping fees and are for lower 48 states only. Alaska & Hawaii and international orders can expect to pay more. Canadian Customers can expect to pay duty and any Canadian taxes required at the border or to mail carrier (if applicable). We ship Canadian orders Global Priority Mail or Global Express Mail if requested. Canadian shipping fees do not differ that much from USA shipping fees and very often there is no difference at all, so please contact us if you have questions. Any additional shipping fees will be added to your invoice prior to the shipment of your order. There are some products that are listed on our site without shipping fees. We found that for those products it's better to add shipping at the time of shipment instead of estimating shipping costs. You may always contact us for a quote.

Over-sized shipping: Some of our wreaths and swags are priced with oversized shipping included. Oversized packages will ship out DHL ground (or a shipping company offering the best price at the time) unless you specify otherwise. Some areas are charging us more, so if oversize shipping fees exceed our estimates they will be added to your invoice at the time of shipping. This includes any wreath over 24" that may require oversized shipping even if it doesn't state that is ships oversized. Many of our wreaths and swags are actually larger than indicated requiring oversized shipping. Click HERE for more details on oversized shipping.

Express Shipping & Fees: We ship primarily DHL. Express service for 2 or 3 day will ship out via DHL or UPS. Please use the drop down menu's listed next to each product for selecting express shipping options. If you don't see one next to the product you wish to order, please make a note in the comments box located in the shopping cart to add this service. To receive a price quote for express shipping you will need to contact us.
Please keep in mind that express shipping can be quite expensive.  We advise you to request a quote.  If you fail to do so you will be charged all express fees.  
For more details on express shipping click HERE. Also see shipping timelines below.
 
International Shipping Fees:
Please email us for a shipping quote. The extra shipping fees will simply be added to your total and your credit card will be charged. See above links regarding expedited services available and contact us for quotes. All International Orders will be shipped Air Mail or Global Express. Use the shipping selections in the drop down menu and select the speed you wish it shipped. There is no overnight service available. Thank you.

Shipping Discounts on Multiple Purchases: Available on multiple items shipped in one package to the same delivery address.  Not all our products will be able to be shipped in the same box, but we will happily pass on any savings we can to you when you order multiple items that are able to be shipped together to the same address.  Some breakables, most floral arrangements and wreaths generally must ship separately.  The majority of our other products can be combined.  All our products are priced with shipping and packing fees included for individually packaged shipments, so by purchasing multiple items you can really save! If you would like a quote on how much you will save you are welcome to email us for a quote.  Please provide us with items you would like to order, your address and zip code for accurate shipping discounts. 
 
Delivery Problems:  We ship your orders to the address you provide us. If your order is returned to us as undeliverable, you refused it, or because you failed to pick it up from the shipping company then you will be assessed a return/pickup fee. This is a fee that we are required to pay and we must pass that on to you. If you want the order re-shipped there will be additional shipping fees as well. If you don't want the order re-shipped you will be assessed a re-stocking fee and any other fees as stated in our return policy.

Where's My Order?: If you have questions about where your order is, if it has been shipped or why it hasn't arrived. YOU MUST CONTACT US at Pioneer Heritage Shoppe as soon as possible. If you contact the credit card company, or any other entity we can not help you in a timely manner. You will receive an email notifying you of when your order was shipped, how it was shipped, a tracking number (if available) and when to expect delivery. If you don't receive your order within a few days of that timeline, please contact us so we can trace the package. We want you to receive your order in a timely manner and we will do everything in our power to be sure you do receive your order without incidence. If you fail to notify us in a timely manner and the shipping company can not locate your package, or reimburse us the insured rate for the package then we can't send you a replacement. So it is in your best interest to contact us as soon as possible. Thank you.

Shipping Timelines & Questions: We will ship your gift directly to any location you desire (there may be limitations on international locations). Most orders are shipped with insurance and timelines for shipping will vary depending upon stock and custom orders.  For holiday delivery schedules please read our time schedule Below.

Picking Up Your Order: If you are a local customer or are just planning on being in the area, simply place your order online and in the comments section write "pickup". You will receive an email or a telephone call to let you know when your order will be ready to be picked up. Either call in to pay for your order using your credit card (although we do prefer you come in to process your credit cards) and get the price without shipping or use our online secure SSL shopping cart and select check or money order payment option in our shopping cart. We do require all custom orders to pay 50% down if you are picking up your order. Contact US to make deposit arrangements, or if you have any questions.

DELIVERY SCHEDULES-Holidays & Normal Delivery Schedules
Please read specific details listed below these dates. Keep in mind that delivery for these holidays is dependant upon placing your order within the guidelines of shipping dates noted and express shipping options for orders placed after these dates. We will do everything we can to assure your packages arrive in time within these guidelines. Please keep in mind that if you are ordering something that is Custom Made it will take longer to get your order to you.  Please contact us if you have any questions.

New Years Day January 1, 2008
Order By December 21st for regular delivery and use express delivery methods after that date.

Valentines Day February 14, 2008 Order By February 4th for regular delivery and use express delivery methods after that date. Store Closed February 14th.

St. Patrick's Day March 17, 2008
Order By March 7th for regular delivery and use express delivery methods after that date.

Easter Sunday March 23, 2008
Order By March 11th for regular delivery and use express delivery methods after that date.

Passover Begins Sunday April 19, 2008
Order By April 8th for regular delivery and use express delivery methods after that date.
 
Administrative Professional's Day April 23rd, 2008 Show appreciation for the Secretaries and Administrative Professionals and send them preserved flowers from Pioneer Heritage Shoppe!  Order By March 24th for regular delivery and use express delivery methods after that date.

Mothers Day May 11, 2008
Order By May 1st for regular delivery and use express delivery methods after that date.

Memorial/Remembrance Day May 26, 2008
Order By May 14th for regular delivery and use express delivery methods after that date. Store Closed May 26th.

Fathers Day June 15, 2008
Order By June 5th for regular delivery and use express delivery methods after that date.

Canada Day July 2, 2008
Order By June 20th for regular delivery and use express delivery methods after that date.

Independence Day July 4, 2008
Order By June 23rd for regular delivery and use express delivery methods after that date. Store Closed July 4th.

Grandparents Day September 7, 2008
Order By August 30th for regular delivery and use express delivery methods after that date.

Jewish Sabbatical, Sabbath or Feast of Trumpets - Tabernacles Celebrations September-October: While celebration times vary simply follow the ordering guidelines of 7-14 days unless you are ordering a Yule Log in which case you may wish to order 3-4 weeks in advance. Feel free to contact us with questions. Click HERE for an interesting article on these celebrations.

Thanksgiving Day - CANADA October 13, 2008
Order By September 29th for regular delivery and use express delivery methods after that date. Store Closed October 13th

Thanksgiving Day - USA  November 27, 2008
Order By November 6th for regular delivery and use express delivery methods after that date. Store Closed November 27 and 28th

Hanukkah Day December 21, 2008
Order By December 9th for regular delivery and use express delivery methods after that date. If you are ordering holiday wreaths or other made to order gifts then you should order according to the delivery times listed for that product.

Christmas Day December 25, 2007
Order By December 7th for regular delivery and use priority or express delivery methods after that date. If you are ordering holiday wreaths or other made to order gifts then you should order according to the delivery times listed for that product. Store Closed December 24th thru January 1st Orders received during this time will be processed on January 2nd.

Whether you celebrate Jesus Christ's Birthday during the feasts of Trumpets-Tabernacles, Hanukkah, or Christmas the celebration is about Jesus Christ.  God Bless You All during this joyous time!

Normal Delivery Guidelines - Please refer to our shipping policies.
Even if you pay for express delivery your order can only ship out once we have made the product. Some products we do not guarantee color choices for, so it is best if you select additional color choices when ordering. We will choose for you otherwise.

When can I expect to receive my order? All of our country decorating and nostalgic gifts are made as the order is received, ensuring that all our exclusive floral designs are fresh and to allow for custom orders. We ship on Tuesdays only unless you pay for express shipping.

All In-stock gifts and decor ship out the following shipping day (or sooner if express shipping is requested) after payment has been verified through our fraud department.

Out of stock items usually ship within 1-2 weeks of receiving your order. If there will be a longer delay we will notify you.

Orders for our exclusive dried flower wreaths and other dried flower designs generally ship out within 2-3 weeks of receiving the order (very often they ship out within 10 days). Some designs may already be made and ready to ship. Feel free to contact us for more details. Please note - even if you pay for express delivery your order can only ship out once we have made the product.

Hand-knitting orders take 2-12 weeks (excluding weekends & holidays) depending upon what you have ordered. Please refer to the ordering page for the hand-knitted product you are ordering for more specific details. Also please read our Knitting FAQ'S

General rule of thumb is to place your order 7 -14 business days prior to the holiday but in some locations it may take as long as 25 days. So plan your shipping method accordingly. Two to three day express is your best choice for the fastest delivery.  We strongly suggest planning ahead or selecting 2 day or overnight service. We will do everything we can to assure your packages arrive in time within these guidelines.

Questions:
If you have any questions about our shipping policies or delivery timelines, please contact us. If you have questions about any of our products or are unsure if the product will meet your needs, PLEASE contact us prior to placing your order, so you will not be charged a cancellation fee if you decide to cancel your order later.


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RECESSION REDUCTION SALE - Heritage Sale and Clearance Sale Items Going on NOW at Pioneer Heritage Shoppe
Prices Slashed!

Search Pioneer Heritage Shoppe for your favorite gifts!

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By clicking on any buy button or calling in your order you are agreeing
to our return policies and terms of service.
Phone or Mail orders MUST complete agreement HERE

Secure Transactions with Pioneer Heritage Shoppe!Secure SSL Shop Online Safely with Secure Transations at Pioneer Heritage Shoppe where all your information is kept Private!
Click HERE for Payments Accepted and Terms

Shipping Services
Pioneer Heritage Shoppe Ships DHL!                                                  DHL DOES NOT SHIP TO P.O. BOXES.                                               Image by Deutsche Post
DHL or UPS
Physical address Required
PO Box deliveries must request 2-3 day express.


Shipping Discounts
We offer shipping discounts on multiple purchases shipped to the same address Click HERE for details!

Gift Wrapping and Gift Boxes at Pioneer Heritage Shoppe
GIFT PACKAGING OPTIONS
Click HERE for details

Pioneer Heritage Shoppe
Supports Our Troops!
Pioneer Heritage Shoppe is Proud to Honor our Veterans!  We offer only the finest in Handmade USA products that support our FREEDOM in our Country!

 Take a moment to HONOR the soldiers who gave their lives for your FREEDOM and for those still sacrificing their lives so you are able to keep this high priced FREEDOM! 

YES, We Ship To Canada! Canadians Shop At Par November & December Every Year! Celebrate Christmas & Hanukah with Pioneer Heritage Shoppe! God Bless Our Canadian Neighbors!

Pioneer Heritage Shoppe is FAMILY FRIENDLY!

PHS Images
Please keep in mind that due to individual monitors, lighting and seasonal changes some colors may vary slightly from those pictured Click HERE for more details.

 

 

Feel free to continue shopping.
You may checkout on any page displaying the
"View Cart / Checkout" button.
Prices Include Estimated Standard Shipping, additional fees may apply on
oversized packages and will be added to your final invoice.
YOU MUST SUBMIT A PHYSICAL SHIPPING ADDRESS
SEE SHIPPING POLICIES FOR DETAILS



By clicking on any buy button or calling in your order you are agreeing
to our return policies and terms of service.
Phone or Mail orders MUST complete agreement HERE

 

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© 2000 - Pioneer Heritage Shoppe
Webmaster Beth Friesen -
Pioneer Heritage Shoppe
All Rights Reserved ~ No part of this website may be copied for any reason.
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